Full Cycle

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA.

In this episode, PlanetLaundry Editor Bob Nieman chats with John MacKrell, founder and chief executive officer of HappyNest, a national laundry pickup-and-delivery service brand.

MacKrell, a former investment banker and active duty Army officer, started in the laundromat industry in 2003, after purchasing his first store in East Greenwich, R.I. Over the next 15 years, he built or purchased another five laundromats.

However, frustration with the low usage of his laundry equipment during the slower midweek periods prompted him to begin offering residential laundry pickup-and-delivery services throughout Rhode Island and eastern Massachusetts. As his delivery business grew, he developed software to manage the process.

Starting in 2018, MacKrell started licensing his enterprise-level software as a white label SaaS to independent laundromat owners. Then, in 2020, he decided to pivot away from licensing software to partnering with quality operators to create the national brand, HappyNest. Today, HappyNest has 130 partners in 35 states.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of HappyNest.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.

In this episode, PlanetLaundry Editor Bob Nieman chats with Jason Dodge, the owner of Quick Wash Laundromats, a three-store chain in Milwaukee, Wis. In addition, Jason has been active with CLA’s LaundryCares Foundation – hosting a couple of Free Laundry & Literacy Day events at his laundromats earlier this year.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

 

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA.

In this episode, PlanetLaundry Editor Bob Nieman chats with John Buni and David Griffith-Jones, co-founders of CleanCloud, which is a leading point-of-sale and pickup-and-delivery software and management system built specifically for the laundry industry.

Buni and Griffith-Jones reflect on CleanCloud’s 10 years in business, along with some recent company milestones – as well as discussing how the business has evolved over the years, where the greatest opportunities lie for future laundromat success, best practices for leveraging technology within laundry operations, and what has them most excited about the laundry industry going forward.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of CleanCloud.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.

In this episode, PlanetLaundry Editor Bob Nieman chats with Jamie Sewell, the owner of Clean Vibes Laundry Company in Tampa, Fla.

Jamie has more than a decade of experience in the commercial laundry industry and has worked with hundreds of laundromat owners worldwide. She led marketing for CLA, was a founding member and CMO of the first cashless laundromat concept, and oversaw technology worldwide at Alliance Laundry Systems.

Jamie also is a coach, mentor, and strong advocate for women entrepreneurs in the laundry industry.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA.

In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store operator Omer Khan, co-owner of Skyline Laundromats, a four-store chain in the Atlanta metro area. Khan has partnered with his father, Abdul, who has been in the laundry business for 25 years.

In addition, Omer has been active within his community through the LaundryCares Foundation, and recently presented on laundry operations a CLA’s Excellence in Laundry Conference in Palm Beach, Fla.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Nishant Jain and Thibault Corens, co-founders of Presso, which is a venture-backed company that has been unveiling new garment-care technology for today’s laundromat owners.

Jain and Corens share the origins of their company and what inspired them to create Presso – as well as discussing the specific technology that sets them apart from traditional garment-care methods, the challenges of scaling their operations, what they view as the three pillars of successful laundromat ownership, and their mission to “redefine the emotional connection people have with their clothing.”

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Steve Marcionetti, president of Card Concepts Inc. With 25 years in the vended laundry industry, Steve has pioneered products that have helped transition laundry payment beyond the quarter – elevating profitability for hundreds of laundromat owners.

Steve also is a former CLA Board member and leads a company that supports more than 3,000 laundromats nationwide with innovative payment and business management solutions.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Card Concepts Inc.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store owner Peter Mayberry, who operates the growing 10-laundromat Anytime Laundry chain, headquartered in Omaha, Neb.

Peter shares what to look for in a laundry location, the first couple of moves he always makes after acquiring an existing store, what most laundromat owners typically get wrong, the key to becoming a successful entrepreneur, and much more.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Jennifer Whitney, vice president of business development for Eastern Funding LLC, based in New York City. Whitney has been involved in the laundry industry for 25 years – during which she’s worked with those involved at every level of every type of a laundromat project imaginable.

During her years in the laundry business, Jennifer has been a speaker at industry events, an author in PlanetLaundry magazine, and a LaundryCares volunteer. She is currently on the task force for CLA’s Women’s Laundry Network and sits on a committee to develop a mentorship program for women in the industry. In addition, she recently was appointed to CLA’s Board of Directors.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Sharon Brinks, the owner of The Laundry Station, a laundromat based in Wichita, Kan. – as well as Laundry Express, which is her company’s separate pickup-and-delivery operation.

In 2024, Sharon is celebrating 10 years in the laundromat industry – prior to which she spent more than 20 years as an IT professional, and then later became a real estate salesperson and broker.

Sharon shares her thoughts on building The Laundry Station from the ground up, launching her pickup-and-delivery service during the height of the pandemic, developing a winning team of laundry employees, and much more.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.